Should Architects Charge for an On-Site Consultation?

When a homeowner first contacts an architect, the next step is often a visit to the property. But should that visit be free, or should it come with a consultation fee? Architects approach this very differently, and there are good arguments on both sides.

The Case for Charging

Some architects argue that an initial home visit is professional advice and should be treated as such. It often includes practical design suggestions, comments on planning restrictions, and thoughts on budgets , all of which carry value. Charging can:

• Filter out time-wasters.

• Ensure the architect’s time is respected.

• Set a professional tone from the start.

The Case for Keeping It Free

Others prefer to see the first meeting as the beginning of a relationship rather than a billable service. For homeowners, the decision to hire an architect is personal and significant, and the consultation is a chance to see if the relationship feels right. Offering it free can:

• Make the process approachable and stress-free.

• Encourage more people to pick up the phone.

• Focus on trust and fit rather than money.

My Approach

As The Gentleman Architect, I believe the first visit should be about building trust and understanding. That’s why I offer a free one-hour home consultation.

During that hour we walk through your home together, discuss your ideas, and talk through planning, conservation, or Dulwich Estate issues if relevant. It also gives me the chance to explain budgets and timescales in realistic terms.

Beforehand, I’ll send you my base fee proposal letter for similar projects. This sets out a matrix of three levels of service across the RIBA fee stages , from a streamlined option through to a full-service package. Most clients tend to choose the Standard level with selected elements from the Full service. After our meeting, I adapt this proposal to suit your specific project and requirements, ensuring a customisable fixed fee that works for you.

And if you’d like to get a sense of build costs before we meet, you may find the Loverenovate extension cost calculator useful:https://www.loverenovate.co.uk/extension-cost-calculator/

Conclusion

Whether architects should charge for a first consultation depends on their philosophy. For me, the visit is about starting the conversation, not sending an invoice. The best way to begin designing your home is by spending time together in it , free from barriers, supported by a clear matrix of service options, and focused on finding the right fit.

The Gentleman Architect – Dulwich Architect (RIBA, ARB) | Local Architect for Dulwich, Herne Hill & East Dulwich | ARB 062246J · RIBA 9124790